Privacy Policy
Polish Folklore Import Co. (PFI USA INC.)
Effective Date: 01/01/2024
1. Introduction
Polish Folklore Import Co., doing business as PFI USA INC. (“PFI,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online store, customer portal, and related services (collectively, the “Services”). By using the Services, you agree to this Privacy Policy.
2. Information We Collect
Information You Provide
When you create an account, place an order, contact us, or interact with our Services, we may collect information such as your name, email address, phone number, billing address, shipping address, company name (for wholesale/B2B customers), and other details you voluntarily provide.
Order and Account Information
We collect order details including products purchased, order history, shipping information, and communications related to your purchases.
Wholesale / B2B Information
If you apply for or maintain a wholesale account, we may collect business registration details, EIN or tax ID numbers, resale certificates, and related documentation as required for compliance.
Automatically Collected Information
When you visit our website, we may automatically collect technical data such as IP address, browser type, device type, pages visited, time spent on the site, and referring website information.
3. Payment Processing
PFI USA INC. does not store full payment card numbers on our servers. Payments are securely processed through third-party payment providers that comply with applicable security standards, including PCI-DSS requirements.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and support marketing efforts. You can control cookies through your browser settings, although disabling them may affect certain features of the website.
5. How We Use Your Information
We use personal information to process and fulfill orders, manage accounts, provide customer service, send order confirmations and updates, improve our Services, maintain security, prevent fraud, comply with legal obligations, and send promotional communications when you have opted in.
6. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers such as payment processors, shipping carriers, website hosting providers, IT vendors, and professional advisors as necessary to operate our business. We may also disclose information when required by law.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information, including encrypted connections (HTTPS) and restricted system access. However, no method of transmission or storage is completely secure.
8. Data Retention
We retain personal information as long as necessary to fulfill orders, maintain business and tax records, comply with legal obligations, and resolve disputes.
9. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information, subject to applicable legal limitations. You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
10. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our Services after changes are posted constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Polish Folklore Import Co. (PFI USA INC.)
Address: 1128 Tower Rd. Schaumburg, IL 60173
Email: pfi@polishfolklore.com
Phone: +1 (847) 288-0708